J.Crew Gift Box Dispenser

Overview

We Are Matik builds experiential brand activations. My role was to support the mechanical design and deployment of an automated gift box dispenser for a 4-day J.Crew event that serviced more than 2,000 guests.

What I worked on

• Reduced structural weight of the 6-column dispenser by 40%, lowering shipping costs and the load on the frame.
• Applied DFM / DFMA principles to integrate a tab and slot system across all laser-cut panels, streamlining assembly and reducing build time.
• Designed and 3D-printed custom mechanical components: a token acceptor, sensor mounts, and dispenser arms in Fusion 360.
• Diagnosed and resolved 3 field failures within 24 hours, performing failure analysis and corrective design changes on-site.

Outcome

The dispenser ran reliably for the full 4-day activation with no critical failures, servicing 2,000+ guests across the event.